On 2017-09-25 16:36:31 Panty_Dropper said:
Unfortunately doors on most machines have a locking mechanism that will not allow opening if water is still trapped in machine drum. Try running spin cycle a few times as it sounds like your pump is faulty or blocked by fluff.
There's usually a small trap door at bottom front of machine where one can manually empty water from within machine, and at the same time, clean out sump and dirt trapped in pump.
Hope this helps.
On 2017-09-25 17:32:56 Climax said:
On 2017-09-25 16:36:31 Panty_Dropper said: Unfortunately doors on most machines have a locking mechanism that will not allow opening if water is still trapped in machine drum. Try running spin cycle a few times as it sounds like your pump is faulty.
Thank you, we will try to do that as soon as we're back, I know the small door you're talking about...