I am not usually one to complain however I paid this service provider for content over 1 week ago and am still waiting for access to what I paid for. I even paid via an instant payment, which had worked previously, but understood the SP's T&Cs were to allow for two days for the amount to reflect in the bank account so wasn't immediately concerned. Following this time period I followed up with a message, including a POP, to the contact details supplied but have only had radio silence to this message and another message to an alternative contact.
Previously the content has been available within hours of payment and I have been very satisfied with what I was able to see. But to be ignored after following all payment instructions has left me most unhappy and with the feeling that the SP is a bit rude and possibly a little complacent with honoring arrangements. The continued silence after more than one week has left me no choice but to name and shame this SP:

www.esa.co.za/contact_us.php

(Please note the profile is still active).

I am hoping this post rectifies the matter tout de suite.

The URL is incorrect

Noddy. Did u buy content from esa themselves. No wonder u didnt get your content u paid for. The girls at esa is probably stil fightimg over who is gonna make the content for u hahahaha

Lol

When will guys stop wasting money when better stuff is freely available?

Don't buy content

I just want my bloody GM enabled FFS!!!

NODDY what do u want
U name and shame ESA for not getting ur content u paid for
And u complain about a SP for not activating your GM status.

What are u smoking dude because that shit is strong

Sympathies brother - hope you get your GM access soon.

@NoddyFS

Thank you for contacting ESA.

Your membership has been activated. Kindly log out of ESA and back in for the system to generate you a new ticket so it can recognize your gold membership.

Please note the ESA office hours are Monday to Saturday: 8 am to 5 pm. Our offices are closed on Sundays.

For a prompt response please ensure that payments are made within ESA office hours. If you have made a payment using EFT from a different bank we will only activate when the money reflects in ESA'S account.

Should you have used the wrong reference please note that until we have the correct information we can not activate the payment to a profile. Please use your username, email address, or telephone number that's on your profile when making payment.

Kind regards,

ESA Admin