On 2024-04-27 15:06:59 Fred9 said:
So i saw a review on a double....Looked quite good.
Contact them via Whatsapp yesterday and set up a booking for 10am this morning. WhatsApps all friendly etc.
I told them, if for some reason you cannot make it, please let me know, and i will do the same. (I know shit happens).
This morning i got up, went for my normal walk.
As i approached the estate i live in, my friend from overseas is at the gate (he still owns a house in the estate). I knew he was coming to SA and we had a date set up for a few days later. But he said he just want to go see his house which he is renting out and then will quickly come for tea at my house.
So i had to cancel my booking, the moment i stepped into my house. Send a whatsapp at around 9am to cancel our 10am booking. I was quite pleased with myself for managing ti quickly send a cancelation.
Jo, did i get a rude response. Something like stop wasting their time and never bother to book them again.
And i was really thinking, i will try another day. But after that rude response, maybe good that the booking never happened....
On 2024-04-27 20:30:34 Need4Passion said:
Listen bra, I get that you had the decency to cancel "before" great!
They were very rude in response and that's not cool!
That being said, it was an hour before in a Saturday morning. I don't think anyone fancies waking up early on a Saturday morning and both of them did to accommodate your booking. The two of them probably already got ready, make-up, dresssed up, showered, shaved, maybe babysitters, venue bookings in advance, everything and likely on their way to or already at the venue when you cancelled. I would also swear you if you cancelled at 9am on a Saturday morning meeting at 10am, I ain't even kidding.
"Sorry can't make it" wasn't good enough at that time. Night before is okayish although that just meant they not waking early and preparing for it but probably wasn't booking another. Afternoon before and no guilt as it's plenty time to decide to do something else, get another customer, or sleep in or take the kids out or whatever and cancel Amy room or babysitting bookings.
With that cancellation, should have been a "I'll transfer you'll an apology fee" or "I'll pay in advance to reschedule plus a little something for today" to show you're serious and do really want to book them.
Yes, you might have valid reasons as you explained, but think from their perspective,you really were just another time waster that made a booking and cancelled at the last minute. That is the reality of what happened to them.
N4P